Integrated Connectivity and Secure Internet Gateway Solutions Across Australia
The internet is a mesh of inter-connected networks. The most effective way of lowering latency and improving redundancy is by peering directly with content providers and other network providers. With 1,894 direct peers, we are proud to maintain Australia’s third* most interconnected network, ahead of all the major telcos.
*as measured by Hurricane Electric
Secure Internet Gateways with built-in DDOS mitigation
Stay competitive in a digital-first world
Get business grade, superfast and reliable connectivity that puts you ahead of your competition. Now available to more Australian businesses with a $0 fibre upgrade.*
* $0 fibre upgrade available at sites designated as being free upgrade by NBN.
Talk to our NOC Engineers directly
The experts in...
Enterprise-level Gateway security solutions for Australian businesses
Partnering with Australia's biggest carriers
For the engineers like us
- 1,894 direct peers
- We peer directly with over 1,894 peers through several peering exchanges including MegaIX, IX Australia, WAIX, PIPE IX, Equinix IX, LINX, NL-IX, Any2 and AMS-IX. In total, we have over 200Gbps of IX peering capacity in our network.
- DDOS mitigation
- Unlike most other providers that provide optional costed DDOS protection which is simply blackholing technology, we provide, as standard, active scrubbing DDOS mitigation technology which keeps your services online even during a large DDOS attack.
- End-to-end quality of service
- Given we are a business only network, we offer quality of service from end to end across all of our supported connections. Simply configure group policy or your CPE devices to tag outbound packets with the appropriate DSC markings and our infrastructure will honour these through to our core routers. We cannot guarantee that these markings will be honoured beyond our network.
- 1:1 connection to the internet
- Unlike our competitors, our 1:1 connection guarantee is all the way to the internet given we have soooo much available capacity at our core.
- No consumers
- Given we are an all for business network, we don’t have any consumer traffic on our network meaning we are able to guarantee our contention speeds 24x7.
- Deep monitoring
- For managed services, In monitoring your connections, we collect ICMP Ping Responses, jitter, router processor and memory utilisation, NetFlow data and bandwidth utilisation enabling us to proactively respond to alerts across any of these components.
- High visibility
- We understand that having visibility into your connectivity is critical for your IT Team to be able to be proactive with internal communications. As such, we provide you with the ability to have one or more dashboards that you can use to monitor the connectivity status, packet loss and bandwidth utilisation at each site. You can even use these dashboards on large format displays like TVs.
- Aussie-based NOC
- In keeping with our values of an all onshore team, our Network Operations Centre personnel are all located within Australia.
- Last mile access options
- We offer services via Fibre, NBN, Ethernet Access, AirFibre, 4G/5G and even low-orbit satellite technologies ensuring we can connect even the hardest to reach places.
- IPv6 enabled
- All of our connectivity option are enabled with IPv6 from the onset enabling you to use either or both the IPv4 or IPv6 addresses we assign with your connection.
- Low latency
- Given our modern infrastructure and high quality inter-connectivity, we typically witness a sub 15ms latency from your CPE to our core routers (with the exception of 4G/5G and low-orbit satellite services).
- Market-leading Service Level Agreement (SLA)
- In keeping with our obsession for Customer Service, we bundle our connections with a market leading Service Level Agreement which encompasses guaranteed response times and target resolution times.
Loved by hundreds of businesses across Australia
Government agency ready
We are pleased to be approved on the following panels enabling Government agencies to procure our services simply.
Federal Panels
Protected
Our certifications and compliance
As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.
- Information Security Management System (ISO 27001) certified
- Environmental Management System (ISO 14001) certified
- Quality Management System (ISO 9001) certified
- Occupational Health and Safety Systems (ISO 45001) certified
- Information Technology Service Management (ISO 20000) compliant
- Risk Management (ISO 31000) compliant
We work with the best
Frequently asked questions
Related posts
IT support goals: Netball Australia’s managed services triumph
Citipointe Christian College: Switch consolidation project success
Let us help you
We are a passionate team and want to do anything we can to help. Let us know how we can help you by filling out this form.
- Telephone
- 1300 888 918