Westernport Water
Westernport Water’s multi-million-dollar ICT upgrade boosted with expert support
Smarter IT for Financial & Professional Service Providers
Managed IT services and technology to help you provide the highest quality service possible. With tailored support to drive efficiencies, productivity and customer service excellence.
Comprehensive IT Support and SolutionsSolutions for Financial & Professional Services Providers
As a service provider, your business lives and breathes by the quality of service you can provide. You need managed IT services you can rely on and that focus on customer experience as much as you do. A service provider ourselves, we not only focus on customers – we’re customer obsessed. And it's this passion that drives every one of our IT services.
- Drive better customer outcomes
- Get the managed IT services and technology you need to provide the best level of service possible to your clients. Backed by reliable IT support to keep you moving.
- Scalable IT services and solutions
- Scale your IT services and level of support according to your growing needs and strategic goals. Giving you complete control of your service and level of investment.
- National expert support
- No matter where or how your team works, our team will be there. With options for remote support to on-site technicians, unlock the right level of support for you.
- Certified, secure services
- Keep your data, systems and business protected, with ISO-certified services and certified technology experts, partnerships, and solutions.
Technology and IT services for Financial & Professional Services Providers
To ensure you get the best technology and IT support possible, we continue to evolve our services to suit the changing needs of the services industry. And it’s all driven by our passion for you (our customers) and enabling you to provide the best quality services.
Managed IT Services
We deliver Managed Services ranging from end-to-end IT management to co-managed solutions that compliment an existing support structure.
Cyber Security Services
Discover your security posture and get protected by Australia’s most reputable Cyber Security provider.
Project Delivery
We deliver refresh, transformational and solution implementation projects meticulously, on time and on budget.
IT Resourcing & Staff Augmentation
From Project Managers to Business Analysts, Technical Resources or Consultants, we have the team ready to meet your needs.
Connectivity and Secure Internet Gateways
We provide connectivity solutions with security by design leveraging a range of technology including NBN, Fibre and 5G.
Cloud
We help customers leverage the efficiency, security and flexibility of the Cloud and optimise their spend.
Voice and Unified Communications
We provide Microsoft Teams Telephony or Zoom Phone solutions optionally combined with specialist contact centre solutions for a modern collaboration experience.
Procurement
From solution scoping through to flexible As-A-Service offerings, our Procurement Services leverages our buying power to deliver you a great customer experience.
AI, Data & Automation
We build solid technical frameworks, automate business processes, categorise and visualise data to derive business insights.
Audio Visual
From digital signage to conference rooms, auditoriums to digital classrooms, our AV solutions include design, supply and installation by trained professionals.
Protected
As a service provider, your data not only is important but the lifeblood of your business. With everything from identification data to financial details and health records, you hold a wealth of data. That’s why we apply the same security standards to your business as we do to customers who require the highest level of security and compliance.
Our core infrastructure, cloud platforms and telecommunications core are irap assessed demonstrating our commitment to security.
When we say protected, we mean PROTECTED. Our data hosting services are certified to the Protected level under the Federal Government’s Hosting Certification Framework.
As a member of the Defence Industry Security Program, we provide Security Cleared Personnel to a wide range of organisations. This means you get a higher level of security, no matter your industry.
We engage third party penetration testers to perform both internal and external penetration testing against our platforms and systems on an annual basis, and we combine this with weekly vulnerability scans which are performed by our team.
We have held the ISO 27001 certification for over seven years and after all that time, these controls are well and truly baked in to our operating standards.
More than 120 Financial & Professional Service organisations entrust us to keep them secure and manage their IT environments every day.
Customer obsessed, with the proof to back it
We are absolutely obsessed with placing the customer at the heart of all that we do and ensuring that we deliver the highest quality customer experience. We are humbled to have been recognised for our unparalleled customer experience for 12 years straight by the Customer Service Institute of Australia.
CPS 234 Compliant
We understand that financial service organisations must comply with the Prudential Standard CPS 234 for Information Security and so our services and solutions are built in compliance with this standard.
Our certifications and compliance
As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.
- Information Security Management System (ISO 27001) certified
- Environmental Management System (ISO 14001) certified
- Quality Management System (ISO 9001) certified
- Occupational Health and Safety Systems (ISO 45001) certified
- Information Technology Service Management (ISO 20000) compliant
- Risk Management (ISO 31000) compliant
What our customers say about us
“As a trusted partner with CT, knowing how they work, knowing they understand our business. This really sets us up for the future.”
“CT have been our true partners in growth. Our business IT needs are complex, with increasing from 100 to over 400 users, across 7 separate service lines, and over 150 different software integrations, all across 5 different locations. And nothing's too much trouble, which gives me confidence we can work through any IT challenges together.”
“Working with CT's AV team was a great experience. These particular set-ups were quite complex, but they were extremely transparent throughout the entire process. They included us where needed to help make decisions, and it went well!”
“As a trusted partner with CT, knowing how they work, knowing they understand our business. This really sets us up for the future.”
“CT have been our true partners in growth. Our business IT needs are complex, with increasing from 100 to over 400 users, across 7 separate service lines, and over 150 different software integrations, all across 5 different locations. And nothing's too much trouble, which gives me confidence we can work through any IT challenges together.”
IT, technology and services to support your goals
We might seem young, but we’ve been supporting professional service providers just like you for almost 20 years! The secret to our success? A customer-obsessed approach to managed IT services and support that is (and always will be) people focused.
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Creating the world we want
We are passionate about ensuring our beautiful planet is here for generations to come.
100% Carbon Neutral since 2019
20% annual waste reduction targets
Trusted by professional service providers across Australia
Explore more about how we work
We are a human-centric company that is passionate about our customers and being great citizens. People are our most important assets and we are proud of our team members and the work that they do.
Who we are
Our people
Join the team
Become a CTer
Community and Sustainability
Creating the world that we want
Customer Experience
Obsessing over the customer experience
Our products and Services
What we do
Technology Partners
Who we work with
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Frequently asked questions
We’re ready to help
If you’d like to learn more about how we can help you, or would like to get started right away, get in touch.